Getting Started 5

• How to Register Your Account
• Update Profile Information
• Accessing Your Radish Health Account
• How to Download the Radish Health App
• Chat Hours & Availability

Account Management 3

• Forgot Password
• Update Password
• How to add insurance

Labs and Testing 6

• How to View/Upload Results and Documents
• When will I receive my lab test kit?
• How do I complete my lab test kit?
• Where do I register my COVID-19 test kit?
• How long will lab results take?

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Medical Services and Appointments 3

• How to Book an Appointment
• How to Cancel Appointment
• Accepted Insurance

COVID-19 Information 5

• What do I do if I’m feeling sick?
• What do I do if I test positive on a home rapid test?
• What do I do if I've been exposed?
• What if I’ve already had COVID-19?
• What is the difference between quarantine and isolation?

Vaccine Information 6

• When will I know if I’m able to get the vaccine?
• Are the COVID-19 vaccines safe?
• Should I get the vaccine if I’ve already had COVID-19?
• I’m currently in the process of being vaccinated - what now?
• Now that I’ve been fully vaccinated, do I still need to take precautions?

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Privacy and Data Security 1

• How can I be sure Radish is keeping my information private and secure?

Privacy policy 0