Account Management

Forgot Password
If you forget your password, no problem! You can create a new one either in our app or through your web browser.  App & Web Browser For the app:...
Mon, 7 Jun, 2021 at 4:22 PM
Change Password
You can change your password anytime. Log in to your profile using your current password and follow the steps below!  If using a desktop computer: Cl...
Thu, 4 Feb, 2021 at 12:17 PM
How to add insurance
You will need to add insurance in order to book an appointment with our providers. You can easily add your insurance by logging into our app or logging into...
Mon, 7 Jun, 2021 at 4:23 PM
Can I use my personal email and phone number?
Of course! When you register (see Input/Change Profile Information article) You can choose which email and phone number you’d like to receive our messages a...
Thu, 4 Feb, 2021 at 12:19 PM
How do I change my email address or phone number?
You can update your email address and phone number both in the app and on your web browser. In order to change your profile information, follow the steps ...
Mon, 7 Jun, 2021 at 4:23 PM
Not receiving our emails?
First, please make sure that our emails aren’t going to your spam folder. We don’t take it personally, but it does happen from time to time!  If it is i...
Thu, 4 Feb, 2021 at 12:13 PM