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How to Register Your Account
Update Profile Information
Accessing Your Radish Health Account
How to Download the Radish Health App
Chat Hours & Availability
How to add insurance
Labs and Testing
How to View/Upload Results and Documents
When will I receive my lab test kit?
How do I complete my lab test kit?
Where do I register my COVID-19 test kit?
How long will lab results take?
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Medical Services and Appointments
How to Book an Appointment
How to Cancel Appointment
What do I do if I’m feeling sick?
What do I do if I test positive on a home rapid test?
What do I do if I've been exposed?
What if I’ve already had COVID-19?
What is the difference between quarantine and isolation?
When will I know if I’m able to get the vaccine?
Are the COVID-19 vaccines safe?
Should I get the vaccine if I’ve already had COVID-19?
I’m currently in the process of being vaccinated - what now?
Now that I’ve been fully vaccinated, do I still need to take precautions?
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Privacy and Data Security
How can I be sure Radish is keeping my information private and secure?